New Clients

Here for the First Time? It’s Nice to Meet You

Welcome to our Delta massage therapy clinic! We know that stepping into a new space can be intimidating. Our welcoming environment is designed to help you feel relaxed and comfortable the moment you walk through our doors. We believe that every client deserves to be treated with care and respect. We always aim to foster a connection with our clients so they feel comfortable and confident with their treatment plan.

Get in Touch

Your First Appointment

Downloadable Forms

Please fill out these forms and bring them to your first appointment.

Direct Billing Form
Intake Form

  • Once you arrive at our clinic in Delta, you will be greeted, asked to submit our intake and consent form (if you haven’t already), and shown to your treatment room. If possible, please either print and fill out your forms beforehand or submit your forms via our Jane booking system as we have moved to a paperless clinic.

  • We will discuss your health history and concerns related to your treatment including previous injuries and illnesses and previous treatments.

  • You may be asked to perform some movements and/or simple tasks to assess the function of the area of concern. Assessment may also rule out potentially serious conditions that may require a different medical professional (such as your family doctor).

  • Your massage therapist will discuss your treatment plan and preferences. You can ask questions and/or make changes based on your comfort level.

  • It is time for your treatment! Relax and Enjoy. Based on the nature of your concerns, home care activities and/or exercises may be suggested to further promote the healing process.

Meet Our RMTs

Our robust team is made up of a collection of professional RMTs, each with their own unique style. We want you to receive the best treatment and feel comfortable with us - so we’ve created a little cheat sheet to help you choose the perfect RMT for you.

Choose Your RMT

Have more questions about being a new client?

  • Yes. Please check with your insurance provider to confirm direct billing services are offered with your policy or plan. Not all policies/plans have the option to direct bills for Massage Therapy services.

    Please Note: Consent to direct bill your insurance policy/plan is required prior to direct billing.

    Please read our Direct Billing Policy (below):

    1. Confirm Coverage:

    • Confirm with your insurer if direct billing is available under your policy.

    • Patients are responsible for understanding their coverage details, including co-payments, deductibles, limits, and whether a Medical Doctor’s note is required.

    • If required, Medical Doctor’s notes must be submitted directly to your insurance provider.

    2. Consent & Authorization:

    • Primary policyholder consent is required for direct billing.

    • Dependents (spouse/child) must complete the Direct Billing Authorization form with the primary plan holder’s consent before their first appointment.

    3. Primary Insurance Only:

    • We only bill directly to the primary insurance plan; patients must submit secondary claims themselves.

    4. Claims Denial or Technical Issues:

    • If claims are denied or technical issues occur, full payment is required at the time of service. Patients can manually submit for reimbursement.

    5. Cancellation Policy:

    • Our 24 hrs cancellation policy applies to all appointments.

  • Please wear something comfortable that allows the therapist to expose the area to be assessed and treated if required.

  • Yes! Parking is free. Please use the Sunshine Village Parking lot and underground parking. Alternatively, you may wish to park at Safeway (64th & Scott Rd) and walk to our location (3-5 min walk).

  • Of course! While we recommend multiple sessions to experience the best benefits for your conditions (especially if they are recurring or ongoing), one time sessions are fine with the exception of ICBC claims. Please see our ICBC claims section for more information.

  • As of April 6th 2023 the Provincial Government had dropped the mask requirement in medical settings.

    Please know that Masks are still available within the clinic for both RMT if requested.

    Please let us know what your preferences are.

Check Out More FAQ

  • Whether I was dealing with pain, recovering from an injury or needing to manage my stress levels, I've relied on the team at Body Mechanics Massage Therapy to help. Massage therapy has provided me with a variety of benefits that make me feel better and have helped improve my overall quality of life. I highly recommend this clinic. The staff and RMT's here are a group of professionals who take the time to listen to your needs.

    Joshua M.

  • The team at Body Mechanics Massage Therapy LTD has helped support & care for me for over 20 years! From multiple car accidents, to several bouts of acute low back pain, plus two pregnancies; the diverse team here is always available to help me when I need it most. You’re in great hands with this team of professional Registered Massage Therapists.

    Angela S.

Book Now